MEDIATOR
Customers of the N4 Skateshop online store can, after contacting customer service and if a dispute remains unresolved, request the opinion of the Mediator proposed by N4 Skateshop.
In accordance with Article L. 612-1 of the French Consumer Code, you can use the MEDICYS mediation service free of charge, either electronically at: www.medicys.fr, or by post: MEDICYS - 73, Boulevard de Clichy 75009 Paris.
Please note, MEDICYS can only handle cases that fall within its scope of competence (validated by the Commission for the Evaluation and Control of Consumer Mediation) and involving a professional who has officially designated it.
The Mediator's opinion is non-binding and does not prevent you from taking legal action.
European Commission
Online Dispute Resolution by the European Commission
The Online Dispute Resolution (ODR) platform is provided by the European Commission to help consumers and businesses in the EU resolve disputes relating to online purchases of goods and services without going to court.